Detailed information on technology, security, AI, and SmartCard functionality.
| # | Question | Answer |
|---|---|---|
| 1 | What type of product is the Kartha NFC Premium SmartCard? | It is the Best Premium SmartCard in Mexico and an All-in-One Platform with integrated Artificial Intelligence. |
| 2 | What communication technology does the SmartCard use? | It uses NFC (Near Field Communication) technology and operates on the 13.56 Mhz RFID frequency. |
| 3 | What is the capacity of the integrated chip in the SmartCard? | It has a 50KB Chip. |
| 4 | How many different profiles can I have on a single SmartCard? | It allows configuring up to **2 Different Profiles** on a single SmartCard. |
| 5 | Can I share my information if I don't have an internet connection? | Yes, the SmartCard is the only Digital SmartCard that can work **Off-line**, meaning it does not require internet or a telephone network. |
| 6 | How many languages does the platform support for profile viewing? | The digital profile can be viewed in **132 Languages**. |
| 7 | How many information fields can I configure in my profile? | It offers up to **1,000 configurable Fields**. |
| 8 | How many social networks can I connect my SmartCard to? | It allows connection with up to **32 customizable Social Networks**, and the platform supports **42 Social Networks** in total. |
| 9 | Can I integrate my SmartCard into my phone's digital wallet? | Yes, the digital SmartCard is compatible with integration into **Apple Wallet** and **Google Wallet**. |
| 10 | Can my card data be updated? | Yes, it allows users to **change and update their information** as many times as necessary through the portal. |
| 11 | What options do I have for the main visual content of my profile? | The main Banner can be a Photo, a Video up to 10 Mb, or a linked YouTube Video. |
| 12 | Is there any limit to the repetition of social networks on the profile? | No, the profile allows **No limit on social network repetition**. |
| 13 | What type of QR codes does the SmartCard handle? | It includes **Double High-Generation QR Code** which can carry text or logo, plus **3 available QR Codes**. |
| 14 | Does the card have download options on the phone? | Yes, it allows direct download to the **Home Screen** on **iPhone, Android, and Windows** devices. |
| 15 | How can I share my SmartCard digitally? | It can be shared through internal phone Apps such as WhatsApp, AirDrop, and NearShare. |
| # | Question | Answer |
|---|---|---|
| 16 | What Artificial Intelligence integration does the platform include? | It includes integration with **ChatGPT and Gemini**. |
| 17 | How does the "Kartha Intelligence" AI work? | It allows customizing business information, storing a knowledge base that generates answers based on user's own criteria, with a "human sense". |
| 18 | What is the integration with Gemini used for on the platform? | Gemini allows giving content suggestions based on its "global data mainframe". |
| 19 | What type of *insights* does the Analytics feature offer? | It offers **Analysis and Metrics (Analytics)** on card interaction, including usage statistics and **Geolocation** reference. |
| 20 | Does the SmartCard help in capturing potential customers? | Yes, it includes a **Lead Generator** with the option for **Excel Export** and **Automatic Email Generation**. |
| 21 | What special feature does the Google Reviews function have? | It enables the **Google Reviews** feature which helps with **Positioning** and receiving **Recommendations from Users**. |
| 22 | Does the platform have Facebook Pixel integration? | Yes, the Landing Page includes the **Facebook Pixel** feature. |
| 23 | Does Kartha offer any type of personalized URL? | Yes, it offers a **Landing Page with custom URL**. |
| 24 | Can the SmartCard be used for loyalty programs? | Yes, it allows implementing digital **Loyalty Programs** by storing customer information. |
| 25 | What is the benefit of the "Advertising Link" feature? | It allows including an **Advertising Link** on the profile. |
| # | Question | Answer |
|---|---|---|
| 26 | How does Kartha address information security? | It addresses security with **advanced technology** and a **Virtual Security System on SSD NVME Servers**. |
| 27 | What is the operating speed of Kartha's servers? | The SSD NVME servers manage **75,000 operations per second**. |
| 28 | Does Kartha have data protection insurance? | Yes, it is the only Mexican company with **Data Protection, Extortion, and Fraud Insurance from GNP**. |
| 29 | What endorsement does Kartha have regarding the use of Personal Data? | It is endorsed by the **Mexican Internet Association MX** with a **trust seal** for the use of Personal Data. |
| 30 | What is the name of Kartha's security system? | The system is identified with the **Cerber Security** brand. |
| 31 | Are backups of the information performed? | Yes, the system includes **daily backups** and anti-hacking measures. |
| 32 | What quality certification is in process? | The company is in the process of **ISO 9001-2015 Certification**. |
| 33 | Does the platform allow access control to events or facilities? | Yes, the SmartCard can be used for **Access Control** to facilities, events, or restricted areas. |
| 34 | What is the Kartha MasterCard (for companies)? | It is an option for the **generation of a master card** for internal or external communication (the employee cannot modify the original content). |
| 35 | What happens to the information on Kartha MasterCards when it is updated? | The information is updated **immediately across all issued cards**. |
| # | Question | Answer |
|---|---|---|
| 36 | How does Kartha contribute to environmental sustainability? | The card is **Eco-Friendly**, and Kartha invests part of its profits in **tree planting** through **Ecologi**. |
| 37 | What platform does Kartha collaborate with for climate contributions? | It collaborates with the **Ecologi** platform. |
| 38 | What is Ecologi's mission? | It helps companies measure and reduce their emissions, restore our planet, and report their progress towards net zero. |
| 39 | Has Kartha won awards in Mexico? | Yes, it has been a **TWO-TIME WINNER** of the **PRESTIGE AWARDS MEXICO 23/24**. |
| 40 | Has Kartha won international awards? | Yes, it won the **Software Development Company of the Year** award at the **Central America Prestige Awards 2022/23** and was **Awarded in Dubai 2024**. |
| 41 | Is Kartha a Mexican company? | Yes, it is a **young Jalisco-based company** that developed the card with Swiss, German, and Mexican design. |
| 42 | Was the SmartCard recognized for its positive impact? | Yes, it was recognized for its **SmartCard Positive Impact & Ai Responsability**. |
| 43 | Is there an option for a card without physical printing? | Yes, the **Kartha Digital Only** product does not include a physical card. |
| 44 | How can I find out about exclusive promotions and discounts? | **Exclusive Discounts for Cardholders** are obtained through **Código 33 Business Directory**. |
| 45 | What is the "Código 33 Business Directory"? | It is a business directory awarded by New World Report in 2022, included in the Kartha platform. |
| 46 | What type of premium metal hardware does Kartha offer? | It offers the **Kartha Ai Premium NFC Metal SmartCard** manufactured in **Matte Black Stainless Steel**. |
| 47 | What is the unit cost of the Kartha Metal SmartCard? | The unique cost is **$1,950.00 pesos plus IVA (VAT)**. |
| 48 | What is the volume cost (starting from 25 units) of the Kartha Metal SmartCard? | The cost per unit is **$1,600.00 pesos plus IVA (VAT)** starting from 25 SmartCards. |
| 49 | What is the cost of the PVC SmartCard (Kartha Ai Color Premium NFC SmartCard)? | The unique cost is **$1,250.00 pesos plus IVA (VAT)**. |
| 50 | What is the cost of the Kartha Digital Only starting from 25 units? | The cost is **$550.00 pesos plus IVA (VAT)** starting from 25 digital SmartCards. |
