KARTHA Terms and Conditions of Use and Service

Welcome to the terms and conditions that regulate the use of and access to the website www.kartha.mx/login, www.premium.kartha.mx/login, and its associated products. This document is essential for ensuring a clear, transparent, and secure relationship between **KARTHA** and its users.

Scope of Application

This document covers the following essential elements for the use of the site and services:

Terms and Conditions of Use
Privacy Notice
Code of Ethics
Data Protection pursuant to GDPR (EU) and CCPA
Technical and Organizational Measures (TOMs)
Service Level Agreement (SLA)
Specific service conditions

It is essential that the user accepts these terms to access and use the services offered.

Use of the Site and User Responsibilities

By accessing www.kartha.mx/login, www.premium.kartha.mx/login, you confirm your acceptance of these terms. Key considerations include:

The site owner is **Kartha Latam SA DE CV**, domiciled in **Jalisco, Mexico**.
The minimum age to use the site is **18 years old** or under the supervision of a legal guardian.
Each user may have **only one account**.
The password is personal and exclusive; the user is responsible for its care and for immediate notification in case of unauthorized use.
KARTHA reserves the right to modify these terms at any time, with **immediate effect** upon publication.
Improper or fraudulent use will lead to immediate account cancellation and legal action if necessary.

Accepted Payment Methods

Payments on the platform can be made using the methods indicated in each case, primarily:

Credit and debit cards, subject to agreements with the issuers.
Discounts in the form of credits granted unilaterally by KARTHA, which may be applied to subsequent purchases.

The card must be in the name of the registered user to validate the transaction.

KARTHA may cancel suspicious transactions and initiate legal action, in addition to sharing information with affected cardholders.

Communications and Content Sent by the User

All communication sent through the site, including comments, questions, or suggestions, becomes the **exclusive property of KARTHA**.
The use of false email addresses is prohibited.
Creating **multiple accounts** to take advantage of promotions is not permitted; if detected, benefits will be canceled, and the license will be revoked.

Responsibility and Order Processing

Orders may not be processed due to force majeure; in such a case, the user will be notified, and any charged amount will be reimbursed.
Products are subject to availability and are offered while supplies last.
In case of unavailability, KARTHA will notify and reimburse via an electronic coupon valid for 6 months, bank transfer, or card reversal, as chosen.
Some products may have **specific conditions** that prevail over these general terms.
KARTHA is **not responsible** for communications or payments made outside the authorized site.

Personal Data Protection

The data provided by users is protected in accordance with the **Privacy Notice** published on our site. KARTHA is committed to handling your information with maximum confidentiality and security.

Product Warranty

The warranty is granted by KARTHA and validated by the manufacturer or distributor, with a duration specified in the product description.
KARTHA does not assume direct responsibility for warranties but **facilitates contact** for service.
The warranty exclusively covers manufacturing defects and correct product usage.
**It does not cover damages due to improper use.**
For non-tangible products, no refunds are issued unless the product does not match the description.

Invoicing (Facturación)

Invoicing is available at the time of purchase or up to **5 calendar days later**.
It is important to request the invoice within the deadline to ensure its issuance.

Applicable Law and Jurisdiction

For any dispute related to these terms, the parties submit to the jurisdiction of the courts of **Jalisco, Mexico**, waiving any other jurisdiction.

Terms and Conditions